Software Agent Tickets

Tickets act like an MFA-style authorization for software agents—even AI agents—by providing controlled, time-limited access to the privileged account passwords that SecureAnyBox manages for registered stations.

What is a Ticket in SecureAnyBox?

A Ticket is a controlled authorization method that allows a software agent—or even an AI agent—to retrieve the privileged account password for a registered station. Tickets can also be provided for a user, such as an independent contractor who needs Admin-level access to a computer for a period of time.

How are Tickets similar to MFA for software agents?

Tickets work like MFA for software agents: their scope is shaped by the rules you set. For example:

• Agent OS

• Station Name

• Subnet Restrictions

• Time Restrictions: The exact times when access is allowed

Who can use a Ticket to retrieve a password?

Anyone who receives the Ticket can use it, including people who do not have SecureAnyBox accounts. Typically a Ticket is used by a software agent of some sort.

What types of software agents can use Tickets?

Any automation tool, script, service, application, or AI agent that needs temporary access to a privileged account password can use a Ticket.